Connect with customers better and faster than ever before.
Building relationships with your customers is key to long-term success. That’s why Clover offers a set of easy-to-use customer engagement tools that help you get to know your customers better, increase sales and grow your business.
![customer-engagement-customer-profile](https://www.cardconnectmsp.com/hs-fs/hubfs/customer-engagement-customer-profile.jpg?width=900&height=491&name=customer-engagement-customer-profile.jpg)
You get these four features right out of the box:
Customers - build a database of your best customers.
Promos - send offers and deals that help bring customers into your store.
Rewards - create a program to excite customers and reward them for loyalty.
Feedback - hear directly from your customers and reply as needed.
![clover customer engagement create perk](https://www.cardconnectmsp.com/hs-fs/hubfs/clover%20customer%20engagement%20create%20perk.jpg?width=887&height=482&name=clover%20customer%20engagement%20create%20perk.jpg)
![customers on clover](https://www.cardconnectmsp.com/hs-fs/hubfs/customers%20on%20clover.jpg?width=900&height=495&name=customers%20on%20clover.jpg)
Customers
Know your customers, help improve service.
- Automatically begins to build your customer list from every transaction.
- Collect your customers’ contact information and send them a Promo.
- Add detailed information to customer profiles, like notes, birthdays, and their places of work.
![create promotion on Clover](https://www.cardconnectmsp.com/hs-fs/hubfs/create%20promotion%20on%20Clover.jpg?width=900&height=482&name=create%20promotion%20on%20Clover.jpg)
Promos
Reach out to customers.
- Send promotions directly to customers by email, text message, and the Clover app.
- Collect customers’ contact information to help you connect with them.
- Post to your Facebook® and Twitter® accounts with one click.
![clover rewards dashboard](https://www.cardconnectmsp.com/hs-fs/hubfs/CardConnect%20Site/Customer%20Engagement/clover%20rewards%20dashboard.png?width=800&height=499&name=clover%20rewards%20dashboard.png)
Rewards
See why a little loyalty goes a long way.
- Create a simple, custom loyalty program in minutes.
- Have Clover keep track of your customers’ reward balances, so you don’t have to.
- Speed up the line with optional hands-free payments.
![clover feedback receipt](https://www.cardconnectmsp.com/hs-fs/hubfs/CardConnect%20Site/Customer%20Engagement/clover%20feedback%20receipt.png?width=960&height=600&name=clover%20feedback%20receipt.png)
Feedback
Hear what your customers think.
- No setup is required—simply install the app.
- Receive feedback privately–directly in your email inbox–and reply as needed.
- Make up for negative feedback with coupons and help keep bad reviews off of review sites and social media.